For a growing number of companies, recent economic disruptions have spawned new ways of thinking about information technology and smart systems. In many ways, technology has moved from being a back office function and enabler of cost reduction, to a driver of growth and value. For some, this transition is a steady journey. For others, the right alignment of IT and business strategy can deliver immediate breakthrough change and transformation.
Arrow S3 focuses on a collaborative relationship with our customers — creating a deep, trusting partnership while providing industry-leading solutions and support that builds the best foundation for moving your business forward. Our role is to provide you with the best resources, support and solutions to help you foster your business relationships.
A major US based airline carrier was facing the typical enterprise pressures of the current economic landscape. There was an intense need to improve financial performance, while implementing new and improved levels of customer service and operating efficiencies to scale the business model.
As the boundaries of the traditional communications continue to expand, Arrow S3 provides technology driven vision and direction to help deliver solutions and services that create business value and continuity to our customers.
VQM provides a logical view of call paths in order to provide visibility into lower layer performance in the data/transport network. This offering can effectively detect VoIP quality problems in Communications Systems where latency, packet loss or jitter measurements exceed configured quality thresholds.
Relatively minor voice quality issues can often turn into significant service disruptions if left unattended. Unfortunately, these issues are often very tough to isolate. When a VoIP communications system begins to encounter problems that result in voice quality problems, immediate awareness and business impact visibility are critical.