On-Site Maintenance
When you are in a critical state and need priority service, Arrow S3 can provide on-site technical assistance for all of your software and hardware issues. Arrow Assist technical engineers have the experience, skill and technical knowledge to support your converged network environment.
Arrow Assist On-Site Maintenance will diagnose the issue, recommend a course of action, and implement a resolution. Arrow S3 will ensure that you will receive the optimum level of support and flexibility.
Includes:
- 8x5 On-Site Support
- Real-Time Monitoring and Event
- Notification and Diagnosis
- Next Day and Emergency Parts Availability
- On-Site Technical Support and Part Replacement
- Online Service Requests
- Additional Features Available
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