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Arrow Electronics, Inc. announced an alliance with DSA Encore to address increased customer demand for a single-source supplier for data-center and converged-infrastructure products and services.
VoiceEnable is the only Lync server appliance with a built-in VoIP gateway and Session Boarder Controller (SBC), both of which are qualified and tested for Lync.
When an organization is considering a move from a traditional telephony environment to a software based UC solution it’s important to look beyond the telephony platform and assess the impact on both the business and other components of your environment.
Arrow S3 Microsoft UC Planning Services help your organization build a plan that aligns and elicits support from everyone involved.
ARROW S3 SYNAPS3 ONEAGENT consists of a range of innovative and flexible applications developed to address the specific needs of today’s contact center.
Enterprises of all types are increasingly looking at cloud-based delivery models for their unified communications solutions, thereby taking advantage of a more flexible, “pay-as-you go” value proposition.
With Lync, users can keep track of their contacts’ availability, send an IM, start or join an audio, video, or web conference or make a phone call — all through a consistent, familiar interface.
Patient Connect provides nursing staff with the ability to create a secure message for the purpose of updating authorized individuals outside the hospital of the patient’s status.
The Game Has Changed
While the availability and responsiveness of an on-site technician still remains an important factor in maintenance delivery today, server...
Change The Discussion
Why would hospital administrators, nurses, or clinicians want to talk to us about healthcare? Our business is telecommunications.
We’ve talked a lot about SIP and H.323 and the differences between the two including how these two protocols signal for something.
The Power of SIP
Over the next several weeks and months I intend to explore the many different facets of SIP while presenting real-life scenarios of where SIP is changing the way we do business.
Is Unified Messaging for You?
I like to think of voice mail as nothing but a failed attempt at communication.
Science Fiction Is Becoming Reality
I have spent more years in the communications industry than I would care to admit and have observed many changes that even George Orwell could not have fathomed.
Dumb Plumbing Doesn’t Cut it
For many years the role of Ethernet connectivity has continued to be commoditized. They’re just ports to plug into or a way to attach wirelessly for access to the network.
Managed Services Market Outlook
The past year has been very interesting with the emergence of Managed Services gaining more market and mindshare.
How May I Help You?
Back in the late ’80’s, early ‘90’s, Speech Recognition made its debut.